Where Do Appointments Take Place?
If you’ve scheduled a personal consultation with one of our team members, you can choose from several flexible communication formats. This allows you to connect in the way that’s most convenient and comfortable for you.
This article provides an overview of:
available formats for personal consultations
how to prepare for your appointment
what to expect in case of delays
Available Communication Formats
We currently offer live oral appointments via the following platforms:
Phone Call
You will receive a direct phone call from your assigned team member. This is a simple and reliable way to discuss your topic, especially if you prefer not to use internet-based tools.
Available in most countries
Please ensure your phone number is accurate and accessible at the scheduled time
International charges may apply depending on your location and phone plan
Discord Voice Call
Join your appointment via our official Discord server using a private voice channel.
Ideal for tech-savvy users or regular Discord users
Requires membership in our official server
We recommend using a headset for best audio quality
Video option available upon request
Zoom or Google Meet
Prefer a video call? We offer scheduled consultations via Zoom or Google Meet upon request.
A good choice for team or group consultations
Includes screen sharing, ideal for walkthroughs or technical support
Link will be provided at least 24 hours before the appointment
Please test your camera and microphone in advance
Not sure which format is best? Just let us know in your request, and we’ll help you choose the most suitable option based on your preferences and the consultation topic.
Preparing for Your Appointment
To make the most of your session, we kindly ask you to:
Be ready and available at least 5 minutes before the scheduled time
Have all necessary files, documents, or questions ready
Ensure your audio setup is working (microphone, headset, etc.)
Check that you have access to the selected platform (e.g., Zoom link, Discord server)
If you are having trouble connecting, please contact our support team as soon as possible – we’re happy to help.
What Happens If There’s a Delay?
We always aim to start on time, but sometimes previous appointments may run over. If this happens:
You will receive real-time updates via your preferred contact method (email or mobile)
If the delay exceeds 45 minutes, your appointment will be free of charge, and you’ll have the option to reschedule at no additional cost
We appreciate your patience and will do everything we can to minimize wait times.
Questions?
If you're unsure which format to choose or need help with technical setup, feel free to contact our support team. We’ll be happy to assist you before, during, or after your appointment.
We look forward to speaking with you soon!